About Us

Mission

The Literacy Group’s mission is to guide and empower people in Waterloo Region by building skills and unlocking potential-changing lives one word, one number, and one click at a time.

Vision

The Literacy Group’s vision is that everyone in Waterloo Region, regardless of ability, culture or status, will have the knowledge, skills, and confidence to realize their potential and to flourish.

Values

  • We offer innovative and learner-centered responses to the challenges our students bring us.
  • We provide an inclusive and compassionate environment for all.
  • We demonstrate a patient and collaborative approach to learning.

Land Acknowledgment

The Literacy Group recognizes that the past cannot be changed, but it can be remembered and reflected on. We are dedicated to being an ally, a resource and a partner to those organizations who serve First Nations, Inuit & Métis communities and to learn from them.

The Literacy Group acknowledges that the land on which it delivers programming, is part of the Haldimand Tract within the traditional territories of the Neutral, Chonnonton (Chun-ongk-ton), Anishinaabe and Haudenosaunee people.

We recognize the rich contributions that Indigenous peoples have made and continue to make to Canada and to the land we live on today. We will continue to learn, and do our part to celebrate and empower local Indigenous communities.

Adult Literacy

We help adults improve their literacy skills in the following ways:

  • Free tutoring to adults 18+ years
  • Personal assessment to determine students’ individual needs
  • Student-tutor matches based on individual needs
  • Structured teaching manuals and student workbooks
  • Individual student-centred training plan
  • One-to-one tutoring
  • Small group tutoring
  • Computer based learning
  • Workplace skills training
  • Ongoing support and follow-up
  • Childcare and transportation expenses may be available*