About Us


The Literacy Group’s mission is to guide and empower people in Waterloo Region by building skills and unlocking potential-changing lives one word, one number, and one click at a time.


The Literacy Group’s vision is that everyone in Waterloo Region, regardless of ability, culture or status, will have the knowledge, skills, and confidence to realize their potential and to flourish.


  • We offer innovative and learner-centered responses to the challenges our students bring us.
  • We provide an inclusive and compassionate environment for all.
  • We demonstrate a patient and collaborative approach to learning.

Adult Literacy

We help adults improve their literacy skills in the following ways:

  • Free tutoring to adults 18+ years
  • Personal assessment to determine students’ individual needs
  • Student-tutor matches based on individual needs
  • Structured teaching manuals and student workbooks
  • Individual student-centred training plan
  • One-to-one tutoring
  • Small group tutoring
  • Computer based learning
  • Workplace skills training
  • Ongoing support and follow-up
  • Childcare and transportation expenses may be available*